Privacy Policy

Last updated: 2025
At Servworx, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www. https://servworx.co.za/ or use any of our services.
By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number
Billing and shipping address
Payment information (processed securely via third-party payment gateways)
IP address and browser information
Any other information you provide through contact forms, orders, or registrations

2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your purchases, inquiries, or customer service needs
Improve our website and services
Send newsletters or promotional content (if you opt in)
Comply with legal obligations

3. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience, analyze traffic, and remember your preferences. You can modify your browser settings to decline cookies if you prefer.

4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
Trusted service providers who assist in operating our website or processing orders (e.g., couriers, payment processors)
Legal or regulatory authorities, when required by law
All third parties are required to treat your information securely and in accordance with this policy.

5. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or loss. These include encryption, secure servers, and limited access protocols.

6. Your Rights
You have the right to:
Access and request a copy of your personal data
Correct or update your personal information
Withdraw consent or request deletion of your data
Object to or restrict certain types of data processing
To exercise any of these rights, contact us at acs@afrigen.co.za.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the updated date. Your continued use of our website indicates acceptance of any changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 sales@servworx.co.za